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Getting Started With Your New Zippo Lighter

Getting Started The Zippo windproof lighter is more than a lighter, it’s a genuine American icon. From the unmistakable click to the quality of material you are sure to enjoy your Zippo lighter for many years to come. To get you started using your Windproof Lighter...

Caring & Cleaning Your Zippo Lighter

General Care & Cleaning Instructions General Care Clean spilled fluid of the outside of the lighter.  Lighter fluid can harm some finishes. Keep up with proper wick and flint maintenance. Take care when opening and closing the lid, misuse and overuse of the hinge...

Repairs

What Zippo Product Can We Help You With? Please select your product from the options below.  

How To Fill a Zippo Lighter

Filling A Zippo Lighter Your windproof lighter is engineered to work best with Zippo Premium Lighter Fluid and flints. Now, let’s go over how to fill or refill your lighter. Lighter fluid will evaporate even when the lighter is not used, so be sure to always keep the...

How To Replace The Flint On Your Zippo Lighter

Replacing The Flint On Your Zippo Flints are something that need to be replaced, approximately every few weeks for an average user. To replace the flint we need to remove it from the flint tube: 1. First, remove the inside unit (insert) from the case. 2. Turn it over...

How To Maintain & Replace The Wick On Your Zippo Lighter

Wick Maintenance Initially a new wick is white. Over time, the wick will turn black from carbon build up, which will reduce performance. When this happens you need to “trim the wick:” 1. Using a pair of tweezers or needle nose pliers, gently pull it up until the clean...

Getting To Know The Zippo Pipe Lighter

The Zippo Pipe Lighter The Zippo pipe lighter insert is made to the same high quality standards as a Zippo windproof lighter, but designed for the special needs of pipe smokers. The ingenious design encases the flame in metal, allowing it to be drawn directly into the...

Repairs: Windproof Lighter

It works or we fix it free.™ We don't make that promise lightly. We know that behind every Zippo Windproof Lighter sent for repair is an owner depending on our promise to get it back in working order. Whether a Windproof Lighter is 5 years, 25 years, or 50 years old,...

Getting To Know The Zippo Hand Warmer

The Zippo Hand Warmer Want to take your outdoor adventures to the next (warmer) level? Get to know the Zippo Hand Warmer, available in 12-Hour & 6-Hour models. When you’re outdoors, you’re focused. Whether you are hunting, fishing, camping, or simply enjoying ice...

How To Fill a Zippo Hand Warmer

Filling Your Zippo Hand Warmer Make sure Hand Warmer is cool to touch. Remove Hand Warmer lid, then remove the catalytic burner unit from base until by holding it lengthwise (upright with Zippo logo). Burner unit may have a tight fit. Pour Zippo Lighter Fluid into the...

Repairs: Flex Neck Utility Lighter

Before sending your Flex Neck Utility Lighter; perhaps the following will help: Warranty & Instructions  (select your language and product) Use Genuine Zippo Butane Fuel  If your Flex Neck Utility Lighter still does not function properly after viewing the above...

How To Ignite Your Zippo Hand Warmer

Igniting Your Zippo Hand Warmer Fill Hand Warmer with Genuine Zippo Hand Warmer Fuel. With the lid off the Hand Warmer, hold the base unit upright with one hand and apply flame to the catalytic burner unit for approximately 10 seconds using the other hand. Ignition...

Repairs: Candle Lighter (fixed flame)

Before sending your Candle Lighter (fixed flame); perhaps the following will help: Warranty & Instructions  (select your language and product) Use Genuine Zippo Butane Fuel  If your Candle Lighter (fixed flame) still does not function properly after viewing the...

PRODUCT INSTRUCTIONS

Locate detailed information about your Zippo product. Product instruction manuals, tips on the maintenance of your product and safety information can be found here. Find manuals and instruction about Zippo products on your own language. [iframe...

Repairs: Refillable Hand Warmer (6 & 12 Hour)

Before sending your Refillable Hand Warmer (6 & 12 Hour); perhaps the following will help: Product Care Videos Warranty & Instructions  (select your language and product) Use Genuine Zippo Butane Fuel & Burners REPLACEMENT BURNER If your Zippo Refillable...

Online Order Inquiry

Providing exceptional service is our top priority and feedback is always welcome. If you do not have an order number, please fill out our general inquiry form. If your inquiry is urgent, please call us from Monday to Friday from 08.00 to 16.30 on +385 1 6195314.

General Inquiries

Providing exceptional service is our top priority and feedback is always welcome. If you have an inquiry about a specific order you made online at Zippo.com.hr and you have the order number please fill out the online order form. If your inquiry is urgent, please call...

Media Inquiries

Media Inquiry Contact Form If your inquiry is urgent, please call us from Monday to Friday from 08.00 to 16.30 on +385 1 6195314.

Request to Sell Products

Providing exceptional service is our top priority and feedback is always welcome. If your inquiry is urgent, please call us from Monday to Friday from 08.00 to 16.30 on +385 1 6195314.