Privacy Policy

Effective Date: 01/30/2020


Satellite-tbm d.o.o. respects the privacy of its customers and users of its sites, and has created this privacy statement to explain how we use and protect your personal information. We make reasonable efforts to protect any information you provide to us.


If you are a resident of the Republic of Croatia, Croatian law may grant you additional rights regarding our use of your personal information.
Residents of Croatia who have a business relationship with Satellite-tbm may opt to opt out of giving their personal information to third parties for business purposes. Satellite-tbm d.o.o. may share any personal information you provide with carefully verified companies offering products or services that we believe may be of use to you. If you do not wish us to share your personal information with such third parties, please contact us at +385 (01) 6195314.


Sometimes information is required to use the site, including the purchase of an item or service, or you are required for a particular use or purpose that we will notify you at the time of use. Your use of different sites determines what information is collected. Any information you choose to provide us will be used by us to improve our services and to provide promotions and offers to Satelit-tbm d.o.o., its affiliates and promotional partners.

If you visit our sites and want to register, apply for a contest or sweepstakes, buy products, get information about one of our products or services, or request other information, such as consumer assistance, or otherwise communicate with us about our offers , then we will ask for some of your personal information.
Personally identifiable information is any information that relates to an individual and that can be used to identify that information by reference to an identification number or some other factor specific to identity. The personal information we collect about you on certain websites may include your name, address, phone number, cellphone number, date of birth, email address and financial information such as your credit card number and expiration date. Information other than financial information at the time of registration or at the time of filing, Satellite-tbm d.o.o. and its affiliates may use it for marketing and promotional purposes and may share it with our promotional partners.

This information is also used to contact you when needed regarding an order placed on the site or to notify you if you have won a competition or sweepstakes.
The financial information collected is used to process your request for products and services and will not be shared with third parties not involved in the transaction.
When it comes to credit card, we use industry standard, secure socket layer (SSL) encryption. Due to common legal and auditing requirements, we retain partial credit card information in encrypted form. This information is not shared with any partner or any person unnecessary for legal and audit purposes. See below for more information.

Satellite-tbm may disclose your personal information in special situations where we have reason to believe that this information is necessary to identify, contact or bring legal action against someone who may cause injury or interference (intentional or unintentional) with Satellite-tbm doo rights or property, other users of the site, or anyone else who may be harmed by such activities. In addition, Satellite-tbm d.o.o. may use personally-identifying information to perform other legitimate activities, such as protecting the security of its websites and networks, protecting against potential liability, participating in debt collection, responding to a court order or subpoena, preventing fraud, complying with the law, and complying with a government agency’s statutory investigation or the regulator. To the extent any of our sites have additional or different practices or policies, those practices will be explained on that website.
To edit or delete the information you provided during registration, log in and update your profile. You can always opt out of receiving future shipments by clicking the “Cancel” link at the bottom of the email or sending an email to with a copy of the email attached to the request and a statement stating that it is removed. from the send list. See Choosing / Deselecting below.


You are responsible for all actions that occur while using your account. Keep your username / password and do not allow anyone else to use your username / password to access the site. You agree to notify Satellite-tbm d.o.o immediately. at or + 385 (01) 6195314 about any unauthorized use of your account. Satellite-tbm d.o.o. is not responsible for any loss resulting from the unauthorized use of your username / password, with or without your knowledge.


The security of all personal information is of utmost importance to us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we do our best to protect your personal information, satellite-tbm d.o.o. cannot assure or guarantee the security of any information you provide or provide to us from our online products or services. All information is stored in a secure location behind a firewall with restricted administrative access. However, you transfer information and information to us at your own risk. Once we receive your transmission, we make every effort to ensure its transmission in our systems.

6. FOR PARENTS – Privacy

With any other age restrictions on this site, please note that our sites are not intended for children under the age of 13, which is the age group. Apart from any other age restrictions on this site, no one under the age of 13 may provide any information on the sites. We do not knowingly collect personal information from children under the age of 13.


 This is the Cookie Policy for Zippo Croatia, accessible from

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

  • Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  • Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

  • Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  • Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:


An IP address is a number automatically assigned by your ISP to your computer whenever you surf the web. When you search for pages from a site, our servers record your IP address. Satellite-tbm d.o.o. collects IP addresses for system administration purposes to audit the use of our site. We do not associate IPs with anything personally identifiable, meaning your session will be logged, but you are anonymous to us. We do this to protect you. We may use your IP addresses in conjunction with your Internet Service Provider to identify you if we believe it is necessary to enforce our Terms of Use or to protect our service, websites, customers or others.  


Websites contain services and features available on specific mobile phones. Your carrier’s usual rates and fees apply. Not all mobile services will work with all carriers or devices. Check the prices and services offered by your carrier. By using your mobile phone to access the Websites, you agree that certain information about your use of these services may be shared with us through third parties.  


Our sites may provide you with an opportunity to sign up to receive communications from us at the point where we request information about you. If you receive a communication and want to exclude and remove your name from any future communication, follow the specific instructions outlined in the communication you receive. However, if you are unable to complete the procedure outlined in the communication, please email with a copy of the email attached to your request and a statement that you wish to be removed from the mailing list. Your cancellation request will be processed within 10 days of receipt.  


Satellite-tbm d.o.o. is not responsible for the content or practices of third party websites that may be linked to our sites. Our websites may also link to other companies’ websites. Visitors to these sites should be treated according to the privacy policies and practices of each site.  


If you have any questions about the Terms of Use, the Terms of Service, the Privacy Policy, our site practices, or our relationships with our sites, please contact us:

Satellite-tbm d.o.o.
Odranska 1-A
HR-10000 Zagreb
Telephone: +385 (01) 6195314


It is our policy to post on this page any changes that we make to our privacy policy. If we make significant changes to the way we treat personal information of our users, we will notify you via the notice on this page. The date of the last revision of the privacy policy was identified at the top of this page. You are responsible for periodically visiting our site and this privacy policy to check for changes.
Information provided via Satellite-tbm d.o.o.o via general email inquiries, such as your email address, is only used to answer your queries in the ordinary course of business and is never shared with third parties.

To view additional consumer privacy material, visit